Ordering & Payments

How can I place an order at Mom's Shop?

You can place an order directly through our website catalog, or simply click the button below to message us directly on WhatsApp at +8801912905964.

What payment options do you accept?

We support Cash on Delivery (COD) across Bangladesh. Additionally, we accept digital payments via bKash, Nagad, Rocket, and all major debit/credit cards.

Delivery & Shipping

How long will it take to receive my order?

For orders within Dhaka City (including Uttara), delivery takes 24 to 48 hours. Delivery outside Dhaka generally takes 2 to 4 business days.

Can I inspect the parcel before paying?

Yes, you can check the external package condition in front of the delivery agent. If there is any physical damage, please notify us immediately via WhatsApp before accepting.

Product Quality & Safety

Are your Baby Care & Feeding products BPA-Free?

parser: Absolutely. All baby items—including bottle warmers, breast pumps, storage bags, and grooming sets—are 100% BPA-free, non-toxic, and certified safe for infant use.

Do electronic kitchen and home appliances come with a warranty?

Yes, selected small kitchen appliances (like mini choppers, electric blenders, and steam mops) come with an official replacement or servicing warranty as mentioned on individual product pages.

Returns & Exchanges

What is your exchange policy if I receive a defective item?

We offer a 3-day easy exchange policy for any item that is defective or damaged upon arrival. Email us at shameemhsn@gmail.com with photos/videos of the issue, and we will process a replacement.